1. Your Privacy
Jewson Limited ("Jewson/We") is committed to protecting your
privacy. We use the information we collect about you to provide you
with sales information and a more personalised visiting experience.
This privacy statement does not affect your rights under Data
- What personally identifiable information of yours is
- With whom information may be shared;
- Our security procedures to protect against loss, misuse, or
alteration of information under our control;
- Your rights in connection with your personal data; and
- How you can correct any errors in the information we hold on
documents referred to in it) sets out the basis on which any
personal data we collect from you, or that you provide to us, will
be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and
how we will treat it.
For the purpose of the Data Protection Act 1998 (the"Act"), the
data controller is Jewson Limited of Saint-Gobain House, Binley
Business Park, Coventry CV3 2TT.
2. The Information We Collect
We use the information we collect about you:
- Information that you provide by filling in forms on our site blog.jewson.co.uk or www.jewson.co.uk and/or our
mobile applications (any of these and/or all will be referred to
throughout this document as "our site"). This includes information
provided at the time of registering to use our site, subscribing to
our service, posting material or requesting further services. We
may also ask you for information when you enter a competition or
promotion sponsored by Jewson, and when you report a problem with
- If you contact us, we may keep a record of that
- We may also ask you to complete surveys that we use for
research purposes, although you do not have to respond to
- Details of transactions you carry out through our site and
fulfilment of your orders.
- Details of your visits to our site including, but not limited
to, traffic data, location data, weblogs and other communication
data, whether this is required for our own billing purposes or
otherwise and the resources that you access.
3. How We Use The Information
We use information held about you in the following ways:
- To personalise your visit to our site;
- To ensure that content from our site is presented in the most
effective manner for you and for your computer.
- To provide you with information, products or services that you
request from us or which we feel may interest you, where you have
consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered
into between you and us.
- To allow you to participate in interactive features of our
service, when you choose to do so.
- To notify you about changes to our service and about important
functionality changes to our site
- When you enter an on-line contest or promotional feature, to
administer the contest or promotion and notify winners. Each
promotion will be subject to its own terms and conditions but this
Jewson is committed to providing you with information, products
and services which you require and as a valued customer we would
like to keep you informed about new product launches, branch
developments, new services, newsletters and bulletins and special
promotions we think you will find interesting. We may also share
your data with other companies in our group or third parties to
provide you with information about goods and services which may be
of interest to you and we or they may contact you about these by
post or telephone.
We will only contact you by electronic means, and where we
permit selected third parties to use your data, they will only
contact you by electronic means, if you have consented to this
unless we are contacting you with information about goods and/or
services similar to those which were the subject of a previous sale
to you by us.
If you do not want us to use your data in this way, or to pass
your details on to third parties for marketing purposes, please
tick the relevant box situated on the form on which we collect your
data (the registration form or the credit account application
For training purposes, some telephone calls may be
4. Your Rights
You may request copies of the data we hold about you. Any access
request may be subject to a fee of £10 to meet our costs in
providing you with details of the information we hold about you.
Please send such requests to: firstname.lastname@example.org.
If you have any questions, requests and/or comments about privacy
You have the right to ask us not to process your personal data
for marketing purposes. We will usually inform you (before
collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent
such processing by checking certain boxes on the forms we use to
collect your data. You can also exercise the right at any time by
contacting us at email@example.com.
From time to time, this site may include links to other
websites. We may not be operating the linked sites and we do not
endorse the contents, views or products of the linked sites. We do
not accept any responsibility for use of the linked sites. You are
advised to use linked sites with caution and with due regard to any
using a link from our site to theirs we may receive aggregate or
otherwise anonymous statistical information about your trip to
these sites. We treat this information with the same care as we
treat other information that you entrust to us but Jewson is not
responsible for the privacy policies or content of such website and
we do not accept any responsibility or liability for these policies
visit before you submit any personal data to these websites.
5. Who Holds The Data We Collect?
We may send your information and store it internationally
(occasionally including to countries outside the European Economic
Area ("EEA")). It may also be processed by staff operating outside
the EEA who work for us or for one of our suppliers. Such staff may
be engaged in, among other things, the fulfilment of your order,
the processing of your payment details and the provision of support
services. Other countries may not offer the same level of
protection of your information. Generally, however, we will not
store or send your data to anyone outside the EEA unless we have
taken steps to ensure that the data is stored where it will be
protected in the same or equally secure way to that provided
inEnglandandWalesby the Data Protection legislation. By submitting
your personal data, you agree to this transfer, storing or
processing. We will take all steps reasonably necessary to ensure
that your data is treated securely and in accordance with this
6. We Protect Your Information
Jewson is committed to the security of customer information and
personal data. We take precautions to protect all of the customer
data we have collected as you would expect of a prudent and
responsible organisation. We use encryption, authentication, data
integrity, secure socket layer and digital certificates for the
transfer of account information and any payment transactions and we
have measures in place such as password protection to protect our
customer database and access to this database is also restricted
internally to prevent unauthorised or accidental access to
However, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your
personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk.
Where we have given you (or where you have chosen) a password
which enables you to access certain parts of our site, you are
responsible for keeping this password confidential. We ask you not
to share a password with anyone.
Except in the case of death or personal injury resulting from
our negligence, we do not accept responsibility for or any
liability resulting from any security breaches which may occur.
We may collect information about your computer, including where
available your IP address, operating system and browser type for
system administration. This is statistical data about our users'
browsing actions and patterns and does not identify any
We personalise your experience of our site by using cookies.
"Cookies" are small pieces of information that are stored by your
improve the functionality of this site for your benefit and for no
other purpose. For example, cookies may be used to save your
password for each session so you do not need to enter it each time
you visit. Our cookies enable us to provide features such as
traffic patterns browser type, operating system, internet domain,
demographic and profile data, and site usage to help us develop the
design and layout of our website.
Most web browsers automatically accept cookies, but if you do
not wish to accept cookies, you can configure your browser setting
to reject them. This may hinder functionality of the site, but you
can still use most of the features on our site. Unless you have
system will issue cookies when you log onto our site.
8. We May Disclose Your Information To Outside
We may disclose your personal information to any member of our
group, which means our subsidiaries, our ultimate holding company
and its subsidiaries, as defined in section 1159 of the UK
Companies Act 2006.
At present Jewson does not sell, trade, or rent your personal
information to outside of its group of companies, we may choose to
do so in the future with trustworthy third parties. If you would
rather we did not share your information please tell us not to by
If you use more than one email address to visit us, send this
message from each email account you use.
Also, Jewson may provide aggregate statistics about our
customers, sales, browser type, operating system, Internet, domain,
demographic and profile data, traffic patterns, and related site
information to reputable third parties, but these statistics will
not include personally identifying information.
As customer satisfaction is important to us, we may ask a third
party research company to contact you for the sole purpose of
gathering general information and specific information relating to
Jewson and its products and services.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in
which case we may disclose your personal data to the prospective
seller or buyer of such business or assets.
- If Jewson Limited or substantially all of its assets are
acquired by a third party, in which case personal data held by it
about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data
in order to comply with any legal obligation, or in order to
and other agreements; or to protect the rights, property, or safety
of Jewson Limited, our customers, or others. This includes
exchanging information with other companies and organisations for
the purposes of fraud protection and credit risk reduction.
9. You May Update Or Change The Information We Have
We endeavour to ensure that any data we store is accurate. It is
important for you to let us know if you think that the data we have
about you is inaccurate or incomplete.
You may remove, change or modify information from our database
- Email: firstname.lastname@example.org.
- Post: Marketing Department, Jewson Limited, Merchant House,
Binley Business Park, Coventry, CV3 2TT.
- Fax: 024 7643 8505 .
For other questions related to updating or changing your account
information, please use the details as shown above.
Requests will be processed within 20 working days of the request
Jewson is especially interested in protecting the safety and
privacy of young people using our services. We do not intend to
collect information about children and recommend that children
under the age of 18 seek their parents' consent before giving out
personal information or using our services. Orders should not be
placed through our site unless the person placing the order is over
the age of 18.
We recommend that parents participate on their child's behalf in
on-line browsing and purchasing experiences and supervise
exploration of the Internet. Parents should be aware that our site
may contain information or promote products which are not suitable
for children under the age of 18.
11. Your Obligations
You shall comply with the Act (including any subordinate
legislation made under it) and any related legislation in relation
to any personal information provided to us or held by or on behalf
of you as a result of or in connection with or necessary for the
use of our site.
be posted on this page and, where appropriate, notified to you by