IS TOOL HIRE STILL AVAILABLE?
Yes, tool hire is still available. Tool hire deliveries will be done adhering to social distancing guidelines and delivered to the kerbside. A 2m cordon will be placed around vehicles during the delivery and customers will no longer sign for their delivery. For collections, customers are advised to pre-order over the phone or by email in advance. On collection the customer will be advised to follow the new customer collect service rules. A photo of the customer, hire fleet and contract will be taken at the time of collection, along with the customer and their vehicle registration. All delivery advice notes can be emailed to customers along with pictures of the goods delivered on site to ensure no contact is required but helping you to keep your records complete.
I HAVE A PRODUCT STILL ON HIRE, WILL I GET CHARGED UNTIL THIS CAN BE RETURNED?
Yes, you will continue to be charged for your hire unless you have contacted a branch asking for collection or you have requested in writing that the hire is suspended subject to meeting suspension criteria. If you have any queries, please contact an open Jewson branch or the National Tool Hire Customer Service Centre on 0800 539 766
or email email@example.com
WHO DO I CONTACT ABOUT MY TOOL HIRE?
Please contact the National Tool Hire Customer Service Centre on 0800 539 766
or email firstname.lastname@example.orgFor our latest updates during the COVID-19 crisis click here.