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Contact us

Have you checked our Help page to see if this has your query? We’ve answered commonly asked questions, so this page should be able to help you. If you’re unable to find the information you need there, please feel free to get in touch via one of the methods below.


Customer service

We're really sorry, but due to the high number of calls we're currently experiencing, the wait time may be slightly longer than usual. Please stay on the line and we will answer your call as soon as possible.

Call our Customer Services team on 02476 608235

For issues relating to an existing order please press option 1, this team are available during these times:
Monday – Thursday: 8:00 – 17:30, Friday: 8:00 – 17:00

For issues relating to technical issues including password resets please press option 2, this team are available during these times:
Monday – Friday: 6.00 - 22:00, Saturday: 6.00 – 16:00, Sunday: 10.00 – 22:00

Email us at

Write to us at: Jewson Customer Services, Merchant House, Binley Business Park, Coventry, CV3 2TT

Tool hire

Call our Tool Hire team on 0800 539 766
Monday to Friday: 07:30 – 17:00, Saturday: 08:00 – 12:00

Email us at

Self build

To speak to a member of our dedicated Self Build team please call 02476 608257
Monday to Thursday: 08:00 – 17:30, Friday: 08:00 – 17:00 

Email us at

Build Aviator

Call the Build Aviator team on 0333 332 1518

Monday to Friday: 08:00 – 17:00

Email Build Aviator:

Visit a branch

Find your local Jewson branches for opening hours, contact information and specialist services.

Branch Locator

Head office

For enquiries regarding suppliers, marketing, recruitment, press, HR and employee queries.
Call on: 02476 438400
Monday to Friday: 08:00 - 17:00

Potential suppliers

If you're interested in becoming a supplier of Jewson please email:​​​​​​​​​​

​​​​​​​Contract and national sales enquiries

Find all our Contract and National Sales offices here.